Rohan Gerrard

Swinstainability

System + Service Design

The Brief

The brief for this project was to design a service that will improve sustainability at Swinburne around the topic of sustenance. Identifying, analysing, ideating and testing the various processes, activities and user experiences to create a solution for, how we create an exciting, vibrant, inclusive and, above all, sustainable campus at Swinburne University?

The overall intent is to engage in design thinking and the application of system and service methods and processes with the aim of creating socially and environmentally sustainable outcomes that address the topic of Sustenance.

The Solution

Our solution to creating a more sustainable Swinburne was Swinstainability, an accreditation program for local small businesses on and around campus, allowing them to understand how sustainable they are, and creating transparency for their customers about the sustainable practices they have in place.

The system is designed to empower and educate consumers to make better, more informed choices, and empower businesses to improve their practices. The Swinstainability accreditation program is built off the UN Sustainability Goals and the ESG (Environment, Social, Governance) model commonly used by businesses to communicate their business practices in a clear, consistent and comporable format for investors or prospective investors. By using this model all businesses are on a level playing field and are recognised for the things they are already doing and can easily see what areas they can focus on to continually improve and become more sustainable, also improving their business outcomes.